Virtual Receptionist

Live Answering Service to Direct Your Calls

What we offer

More than Taking Messages

Our Virtual Receptionist Service will do more than take messages. You won’t have to worry about voicemails when our live answering service answers calls for you 24/7. We will work with you to ensure we design the best possible plan to serve you and make sure your clients and/or potential clients have a positive experience as we transfer their calls to the correct person.


You’ll be able to save money while avoiding the cost of another staff hire. You’ll always have access to our friendly team to ensure:

  • Friendly voice representing your company
  • Messages are taken and delivered to the appropriate person
  • Appointments are Scheduled
  • Calls are transferred using your instructions


Our U.S. based team will ensure that everyone who calls your office has a positive experience.  Some of our features include:

  • Call transferring to the numbers that you choose
  • Gatekeeping service-Don’t want a blind transfer, no worries!
  • Appointment Scheduling 
  • Personal Voicemail boxes
  • & more

Why Mid-State?

Our award winning team is always ready to serve you. We have the experience to help you no matter the size of your company! Here’s why:

  • U.S. Based
  • More than 25 years of experience
  • 1 of 11 Centers in the United States and Canada to have all 3 Nationally Accredited Certifications

Next Steps

How to Get Started 

Call for an Appointment

We’ll go over initial questions and see what services will serve you best.


Confirm Services

Approve the recommended services and schedule for provided services.

continue focusing

When calls are handled you’ll be able to focus on what matters, running your company.

Top of the Line Service

I get calls from clients at all hours of the day. I get compliments on your services all the time. My clients tell me they deal with a lot of answering services and you’re one of the best.


Award-Winning Service Since 1992

We’ve been providing nationwide, 24/7 communication solutions for companies of all sizes and in many different industries. We have the experiences and resources to ensure your needs are exceeded and your clients love you!

Having accreditation is a true measure of a company’s business practices. Mid-State Communications is 1 of 11 centers in the U.S. and Canada that have achieved all nationally accredited certifications. 

Get In touch

Get a Free Estimate or Schedule an Appointment

Highly Trained

It is our belief that we train our receptionists to handle every situation better than anyone. We will guide you to success.


Every business is different. That’s why we don’t have a one size fits all plan. We’ll build a plan that fits your budget.


Our receptionists have been winning awards for years and can handle every situation needed to ensure  your success.


After more than 20 years in the business, we’ve built a reputation! Award after award tells you, we’re committed to serving you.