What we offer
More than Taking Messages
“I tried to call, but no one answered…” doesn’t have to be the solutions for employees who are running late or are going to be absent. Our Employee reporting services are the perfect solution for your HR team and managers.
Our team will answer a dedicated line for employees to call and record and time stamp the conversation so you are always up to speed on personnel situations.
We’ll work with you to design a plan to ensure the right people get the right reports at the right time, so your workflow works efficiently and effectively.
Have a Clear Process
Our process is simple:
- We’ll provide a dedicated line employees can call if they’ll be late or out.
- We’ll collect the necessary information and pass it along to the appropriate people you designate. We’ll even time-stamp and record the conversation.
- You’ll have access to reports in the ways you that are most effective for you and your team.
Increase Effectiveness
When someone needs to be absent, they’ll be a clear process for communicating. Your managers will love you because they will:
- Know when someone is out without having to track down the story.
- Be free to do their work with the staffing they have available.
- Have the appropriate documentation when HR related conversations need to happen.
Why Mid-State?
Our award winning team is always ready to serve you. We have the experience to help you no matter the size of your company! Here’s why:
- U.S. Based
- More than 25 years of experience
- 1 of 11 Centers in the United States and Canada to have all 3 Nationally Accredited Certifications
Next Steps
How to Get Started
Call for an Appointment
We’ll go over initial questions and see what services will serve you best.
Confirm Services
Approve the recommended services and schedule for provided services.
Operate Efficiently
All of your absentee calls will be handled so you can focus on productivity.
Top of the Line Service
Hiring Mid state Communications was hands down one of the best decisions that we have made in 25 years. The customer service is incomparable and the cost savings are out of this world.
About
Award-Winning Service Since 1992
We’ve been providing nationwide, 24/7 communication solutions for companies of all sizes and in many different industries. We have the experiences and resources to ensure your needs are exceeded and your clients love you!
Having accreditation is a true measure of a company’s business practices. Mid-State Communications is 1 of 11 centers in the U.S. and Canada that have achieved all 3 nationally accredited certifications.
Get In touch
Get a Free Estimate or Schedule an Appointment
Highly Trained
It is our belief that we train our receptionists to handle every situation better than anyone. We will guide you to success.
Affordable
Every business is different. That’s why we don’t have a one size fits all plan. We’ll build a plan that fits your budget.
Experienced
Our receptionists have been winning awards for years and can handle every situation needed to ensure your success.
Trustworthy
After more than 20 years in the business, we’ve built a reputation! Award after award tells you, we’re committed to serving you.