What we offer
More than Taking Messages
Do you have employees on call? With our answering service, you never have to worry about the message not getting through on time. We will work with you to implement your on call process to ensure the employees who are on call receive the types of messages you need them to receive in a timely manner.
Stay Connected
With on call employees, it’s important to keep in touch.
Our scheduling service lets you and your team connect through secure texting, email, phone, and fax.
No matter what your company deals in or how many employees you have, our live schedule will ensure your company has effective and efficient communication.
Increase Effectiveness
Who’s working tonight? When does their shift end? Are they able to switch shifts? With on call employees, it can be hard to remember everyone’s schedule. With our live on call scheduling service, your team will never have to worry again. Your company will have access to a live schedule that shows updates as they occur. Your agents will be notified of any changes so your company can operate effectively.
Why Mid-State?
Our award winning team is always ready to serve you. We have the experience to help you no matter the size of your company! Here’s why:
- U.S. Based
- More than 25 years of experience
- 1 of 11 Centers in the United States and Canada to have all 3 Nationally Accredited Certifications
Next Steps
How to Get Started
Call for an Appointment
We’ll go over initial questions and see what services will serve you best.
Confirm Services
Approve the recommended services and schedule for provided services.
Operate Efficiently
Never worry about a breakdown in communication again.
Top of the Line Service
Hiring Mid state Communications was hands down one of the best decisions that we have made in 25 years. The customer service is incomparable and the cost savings are out of this world.
About
Award-Winning Service Since 1992
We’ve been providing nationwide, 24/7 communication solutions for companies of all sizes and in many different industries. We have the experiences and resources to ensure your needs are exceeded and your clients love you!
Having accreditation is a true measure of a company’s business practices. Mid-State Communications is 1 of 11 centers in the U.S. and Canada that have achieved all 3 nationally accredited certifications.
Get In touch
Get a Free Estimate or Schedule an Appointment
Highly Trained
It is our belief that we train our receptionists to handle every situation better than anyone. We will guide you to success.
Affordable
Every business is different. That’s why we don’t have a one size fits all plan. We’ll build a plan that fits your budget.
Experienced
Our receptionists have been winning awards for years and can handle every situation needed to ensure your success.
Trustworthy
After more than 20 years in the business, we’ve built a reputation! Award after award tells you, we’re committed to serving you.