Auto Attendant

Add professionalism with directory services

What we offer

More than Taking Messages

Designing an auto attendant that meets your needs is not impossible for you! We’re here to help make sure every call gets directed where you need it. 

You don’t have to hire a full time receptionist, our auto attendant service will give your company a professional touch and help connect incoming calls to the exact person they need.

We will work with you to design a workflow to routes calls to the phone numbers or extensions needed. This plan is customizable to different times of day or days of the week.

You can also add a personal touch by including a Virtual Receptionist for callers who would like to speak with a live person.

Increase Effectiveness

With so many incoming calls, it can be difficult for a business to answer them all.

Luckily, our helpful automated attendant will ensure all your calls get routed in an organized way.

With our auto attendant service, every client’s call will be routed to effective help in an efficient way.

Cut Down On Cost

With our convenient service, there’s no need to hire extra help or a full time receptionist.

Our automated attendant is available 24/7 to route any calls anywhere at any time.

Our useful automated attendant has customized extensions and greetings that will uphold your business’s respectable image.

Why Mid-State?

Our award winning team is always ready to serve you. We have the experience to help you no matter the size of your company! Here’s why:

  • U.S. Based
  • More than 25 years of experience
  • 1 of 11 Centers in the United States and Canada to have all 3 Nationally Accredited Certifications

Next Steps

How to Get Started 

Call for an Appointment

We’ll go over initial questions and see what services will serve you best.


Confirm Services

Approve the recommended services and schedule for provided services.

Get Work Done

Our auto attendant will route calls and you’ll be free to get work done.

Top of the Line Service

Hiring Mid state Communications was hands down one of the best decisions that we have made in 25 years. The customer service is incomparable and the cost savings are out of this world.

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Award-Winning Service Since 1992

We’ve been providing nationwide, 24/7 communication solutions for companies of all sizes and in many different industries. We have the experiences and resources to ensure your needs are exceeded and your clients love you!

Having accreditation is a true measure of a company’s business practices. Mid-State Communications is 1 of 11 centers in the U.S. and Canada that have achieved all nationally accredited certifications. 

Get In touch

Get a Free Estimate or Schedule an Appointment

Highly Trained

It is our belief that we train our receptionists to handle every situation better than anyone. We will guide you to success.


Every business is different. That’s why we don’t have a one size fits all plan. We’ll build a plan that fits your budget.


Our receptionists have been winning awards for years and can handle every situation needed to ensure  your success.


After more than 20 years in the business, we’ve built a reputation! Award after award tells you, we’re committed to serving you.