Live 24/7 Answering Service for manufacturers

Professional Service for Manufacturing

Our manufacturing answering services include:

Custom direction

Screening and transferring of calls based on your specific instructions


Access to a team of professionally-trained answering service professionals

Live Interaction

Live interaction on the phone with prospects and existing clients

What we offer

More than Taking Messages

As a manufacturer, running your business can be a handful. Between securing new business, managing current customers, and providing them all with excellent service, there isn’t always time to answer the phones. We’ve got you covered! While your team makes and distributes products, our live answering service for manufacturers will makes sure calls are answered, new business is gained , and clients’ manufacturing questions and needs are handled with expert service.

Too Many Calls to Handle?

When your manufacturing company is unable to answer clients’ calls, they may  be tempted to take their business elsewhere. With our live answering services for manufacturing companies, your clients will never be put on hold again. With our experienced team, current or potential customers can reach us at any time of the day or night.  Each client’s call will answered by a real person who is trained to provide reliable help and information.

Want to Provide Your Customers With the Best Service?

Our U.S. based team will ensure that everyone who calls your office has a positive experience. With the help of our answering service, your manufacturing company can ensure clients have access to professional help 24/7. While you focus on manufacturing, we’ll ensure no call falls through the cracks. Each call will be handled with professionalism and efficiency at any time of the day. Our convenient operating hours and prompt service lets every client know their business matters.

Next Steps

How to Get Started 

Call for an Appointment

We’ll go over initial questions and see what services will serve you best.


Confirm Services

Approve the recommended services and schedule for provided services.

continue manufacturing

When calls are handled you’ll be able to get back to work.

Top of the Line Service

Hiring Mid state Communications was hands down one of the best decisions that we have made in 25 years. The customer service is incomparable and the cost savings are out of this world.

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Award-Winning Service Since 1992

We’ve been providing nationwide, 24/7 communication solutions for companies of all sizes and in many different industries. We have the experiences and resources to ensure your needs are exceeded and your clients love you!

Having accreditation is a true measure of a company’s business practices. Mid-State Communications is 1 of 11 centers in the U.S. and Canada that have achieved all nationally accredited certifications. 

Get In touch

Get a Free Estimate or Schedule an Appointment

Highly Trained

It is our belief that we train our receptionists to handle every situation better than anyone. We will guide you to success.


Every business is different. That’s why we don’t have a one size fits all plan. We’ll build a plan that fits your budget.


Our receptionists have been winning awards for years and can handle every situation needed to ensure  your success.


After more than 20 years in the business, we’ve built a reputation! Award after award tells you, we’re committed to serving you.