Our information technology answering services include:
Custom direction
Screening and transferring of calls based on your specific instructions
Access
Access to a team of professionally-trained answering service professionals
Live Interaction
Live interaction on the phone with prospects and existing clients
What we offer
More than Taking Messages
As an information technology consultant, your schedule is always full. Whether it’s meeting with customers, working on projects, or handling malfunctioning tech. While your team manages projects and meetings, our live IT answering service will makes sure calls are answered, appointments are scheduled, and clients’ information technology questions are answered.
Too Many Calls to Handle?
When your information technology (IT) company is unable to answer clients’ calls, they may be tempted to take their business elsewhere. With our 24/7 answering services, your clients will never be put on hold again. Our team of professionals is always available to answer IT questions and schedule appointments. Each client’s call will answered by a real person who is trained to provide reliable help and information.
Need Someone to Answer the Phones After Hours?
In the IT industry, emergencies happen! With the help of our information technology answering service, your company can ensure clients have access to professional help 24/7. Each call will be handled with professionalism and efficiency at any time of the day. With our convenient operating hours and prompt service, every client will know that their business matters.
Next Steps
How to Get Started
Call for an Appointment
We’ll go over initial questions and see what services will serve you best.
Confirm Services
Approve the recommended services and schedule for provided services.
continue working
When calls are handled you’ll be able to get back to work.
Top of the Line Service
Hiring Mid state Communications was hands down one of the best decisions that we have made in 25 years. The customer service is incomparable and the cost savings are out of this world.
About
Award-Winning Service Since 1992
We’ve been providing nationwide, 24/7 communication solutions for companies of all sizes and in many different industries. We have the experiences and resources to ensure your needs are exceeded and your clients love you!
Having accreditation is a true measure of a company’s business practices. Mid-State Communications is 1 of 11 centers in the U.S. and Canada that have achieved all 3 nationally accredited certifications.
Get In touch
Get a Free Estimate or Schedule an Appointment
Highly Trained
It is our belief that we train our receptionists to handle every situation better than anyone. We will guide you to success.
Affordable
Every business is different. That’s why we don’t have a one size fits all plan. We’ll build a plan that fits your budget.
Experienced
Our receptionists have been winning awards for years and can handle every situation needed to ensure your success.
Trustworthy
After more than 20 years in the business, we’ve built a reputation! Award after award tells you, we’re committed to serving you.