What we offer
More than Taking Messages
Having a Physician Referral Service is a great way to connect with potential patients. Callers can contact your business at any time of the day, and our 24/7 physician referral live answering service will refer them to a professional physician based on their healthcare preferences. We will provide them with helpful information on the best physician for their needs and can even transfer their call to the right practice.
Serve you community
With a dedicated toll-free phone number, we will represent your company. Our professionals will be available to answer calls and offer referrals for health care providers in your area. As callers share their preferences, we will provide options to meet their needs. We’ll even provide a warm transfer to the office for clients and relay helpful information to prospective clients.
Target your marketing
As we handle your calls and direct people toward the physician they are looking for, we will provide reports by collecting important information to help your marketing efforts including:
- type of physician requested
- geographic area of search
- demographic data for callers
If you need additional reports, we will work with you make sure you get the information you need.
Why Mid-State?
Our award winning physician referral answering service team is always ready to serve you. We have the experience to help you no matter the size of your company! Here’s why:
- U.S. Based
- More than 25 years of experience
- 1 of 11 Centers in the United States and Canada to have all 3 Nationally Accredited Certifications
Next Steps
How to Get Started
Call for an Appointment
We’ll go over initial questions and see what services will serve you best.
Confirm Services
Approve the recommended services and schedule for provided services.
Grow Your Business
Hand off referrals and gain valuable marketing information.
Top of the Line Service
Hiring Mid state Communications was hands down one of the best decisions that we have made in 25 years. The customer service is incomparable and the cost savings are out of this world.
About
Award-Winning Service Since 1992
We’ve been providing nationwide, 24/7 communication solutions for companies of all sizes and in many different industries. We have the experiences and resources to ensure your needs are exceeded and your clients love you!
Having accreditation is a true measure of a company’s business practices. Mid-State Communications is 1 of 11 centers in the U.S. and Canada that have achieved all 3 nationally accredited certifications.
Get In touch
Get a Free Estimate or Schedule an Appointment
Highly Trained
It is our belief that we train our receptionists to handle every situation better than anyone. We will guide you to success.
Affordable
Every business is different. That’s why we don’t have a one size fits all plan. We’ll build a plan that fits your budget.
Experienced
Our receptionists have been winning awards for years and can handle every situation needed to ensure your success.
Trustworthy
After more than 20 years in the business, we’ve built a reputation! Award after award tells you, we’re committed to serving you.