What we offer
More than Taking Messages
Caring for a patient is just the first step in supplying professional care to your company’s patients. However, sometimes it’s hard to find time to follow up with their care. We can help! With our patient follow-up live answering service, we ensure that every patient receives an experienced follow up. We will contact former patients to check on their progress so that you are free to continue caring for current patients.
Go the extra mile
In most cases the initial appointment is just the beginning to recovery. Do you need a system to follow up with patients who have been in your care?
Good news. We’re here to help. Our experienced agents can follow up with your patients using the scripts and call prompts developed alongside you.
Don't strain your staff
In the midst of the other care being provided, follow up can sometimes get pushed down the road. Don’t add an extra layer to your already stressed staff, let our fully trained, well experienced patient follow-up agents handle follow up for you.
Your office will communicate your care to your patients and your staff will be able to focus on the people they’re providing care for now.
Our award winning patient follow-up team is always ready to serve you. We have the experience to help you no matter the size of your company! Here’s why:
- U.S. Based
- More than 25 years of experience
- 1 of 11 Centers in the United States and Canada to have all 3 Nationally Accredited Certifications
How to Get Started
Call for an Appointment
We’ll go over initial questions and see what services will serve you best.
Approve the recommended services and schedule for provided services.
Keep Caring Well
Show you care as we help with patient follow up.
Top of the Line Service
I’ve been in the medical field for two decades and have had a lot of answering services- you are by far the best.
Award-Winning Service Since 1992
We’ve been providing nationwide, 24/7 communication solutions for companies of all sizes and in many different industries. We have the experiences and resources to ensure your needs are exceeded and your clients love you!
Having accreditation is a true measure of a company’s business practices. Mid-State Communications is 1 of 11 centers in the U.S. and Canada that have achieved all 3 nationally accredited certifications.
Get In touch
Get a Free Estimate or Schedule an Appointment
It is our belief that we train our receptionists to handle every situation better than anyone. We will guide you to success.
Every business is different. That’s why we don’t have a one size fits all plan. We’ll build a plan that fits your budget.
Our receptionists have been winning awards for years and can handle every situation needed to ensure your success.
After more than 20 years in the business, we’ve built a reputation! Award after award tells you, we’re committed to serving you.