Patient Appointment Setting

See your patients while we set your appointments

What we offer

More than Taking Messages

When a patient is unable to make an appointment, they’ll be prompted to take their business somewhere else. With our patient appointment setting team’s assistance, we will ensure no call is put on hold or ignored. We will cater to each patient based on their needs and schedule. While you are caring for patients and running your business, we’ll make sure no one falls through the cracks. We will handle each call with professionalism and award-winning excellence.

Set more appointments

Paperwork backlogged? Stressed about getting everything done? The good news is, our 24/7 patient appointment setting team can handle setting appointments, day or night.

We’ll work with you to help you maximize the time you have by setting appointments for you. We’ll collect the info you need, so you’re ready to see patients.

Provide better care

Take a deep breath. Without having to worry about the phones, your staff can take care of other tasks and provide quality relational care for the people in your office. 

Everyone will be more efficient without distractions and your company won’t have to add additional staff to make sure appointments are scheduled.

Why Mid-State?

Our award winning patient appointment setting team is always ready to serve you. We have the experience to help you no matter the size of your company! Here’s why:

  • U.S. Based
  • More than 25 years of experience
  • 1 of 11 Centers in the United States and Canada to have all 3 Nationally Accredited Certifications

Next Steps

How to Get Started 

Call for an Appointment

We’ll go over initial questions and see what services will serve you best.


Confirm Services

Approve the recommended services and schedule for provided services.

Grow Your Business

Provide quality care while we set your appointments.

Top of the Line Service

 “I want to share with you some feedback I have received from physicians. They feel like you all are doing an overall really good job. Everyone they speak to is always nice. Even when there is an error, as we are all human, the agents are nice and helpful to get things back in order.” Donna, The Frist Clinic in Nashville, TN

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Award-Winning Service Since 1992

We’ve been providing nationwide, 24/7 communication solutions for companies of all sizes and in many different industries. We have the experiences and resources to ensure your needs are exceeded and your clients love you!

Having accreditation is a true measure of a company’s business practices. Mid-State Communications is 1 of 11 centers in the U.S. and Canada that have achieved all nationally accredited certifications. 

Get In touch

Get a Free Estimate or Schedule an Appointment

Highly Trained

It is our belief that we train our receptionists to handle every situation better than anyone. We will guide you to success.


Every business is different. That’s why we don’t have a one size fits all plan. We’ll build a plan that fits your budget.


Our receptionists have been winning awards for years and can handle every situation needed to ensure  your success.


After more than 20 years in the business, we’ve built a reputation! Award after award tells you, we’re committed to serving you.