Our plumbing & electrical answering services include:

Custom direction

Screening and transferring of calls based on your specific instructions

Access

Access to a team of professionally-trained answering service professionals

Live Interaction

Live interaction on the phone with prospects and existing clients

What we offer

More than Taking Messages

In the plumbing and electrical industry, your day is filled with fixing leaky sinks, rewiring home power systems, and other time consuming responsibilities. While you fix things out on the job, there’s not always time to answer the phones. With our 24/7 live answering service, you and your team will be free to work while all your calls are handled by a team of professionals. We will handle the calls, answer plumbing and electrical questions, and ensure current or future customers are treated with respect.

Overwhelmed By Busy Schedules?

Since 1992, Mid-State Communications has been providing the 24/7 answering services plumbing and electrical contractors need to to be successful. With your busy schedule, it can be impossible to handle your company’s many responsibilities.Whether you need after hours support, overflow answering, or a virtual assistant, we have the experience and tools necessary to get the job done at a fair price. With our experienced help, you’ll be free to focus on on-site jobs and current and potential customers.

Is Customer Satisfaction your Top Priority?

Our professional experts will provide everything you need to ensure your clients are happy and your potential clients are comfortable connecting with you.  With our answering service for plumbing and electrical contractors, your clients will never hear a busy signal ever again. While your team deals with plumbing and electrical problems, our service will guarantee customer satisfaction. Whether it’s to schedule appointments, answer questions, or deal with emergency situations, our team of professionals  will answer each call in an efficient and helpful manner.

Next Steps

How to Get Started 

Call for an Appointment

We’ll go over initial questions and see what services will serve you best.

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Confirm Services

Approve the recommended services and schedule for provided services.

continue working

When calls are handled you’ll be able to get back to work.

Top of the Line Service

Hiring Mid state Communications was hands down one of the best decisions that we have made in 25 years. The customer service is incomparable and the cost savings are out of this world.

About

Award-Winning Service Since 1992

We’ve been providing nationwide, 24/7 communication solutions for companies of all sizes and in many different industries. We have the experiences and resources to ensure your needs are exceeded and your clients love you!

Having accreditation is a true measure of a company’s business practices. Mid-State Communications is 1 of 11 centers in the U.S. and Canada that have achieved all nationally accredited certifications. 

Get In touch

Get a Free Estimate or Schedule an Appointment

Highly Trained

It is our belief that we train our receptionists to handle every situation better than anyone. We will guide you to success.

Affordable

Every business is different. That’s why we don’t have a one size fits all plan. We’ll build a plan that fits your budget.

Experienced

Our receptionists have been winning awards for years and can handle every situation needed to ensure  your success.

Trustworthy

After more than 20 years in the business, we’ve built a reputation! Award after award tells you, we’re committed to serving you.