What we offer
More than Taking Messages
Running a successful business comes with a busy phone line.
As all these calls flood in, it seems like there’s never enough time to answer them all.
Luckily, with our company operator service, your company can ensure all calls are handled in an efficient and effective manner.
Our team of professionals will ensure each call is routed to the correct department depending on the client’s needs.
Have a Clear Process
Our process is simple:
- Each call will be answered by a trained, efficient member of our team.
- We’ll assess each client’s needs and questions.
- Each call will instantly be routed to the appropriate department.
With this simple process, your company will run in the most efficient and effective way possible.
Customers will no longer have to wait half an hour to get the help they need.
With our professional company operator service, each call will be handled with the utmost care and respect.
As soon as their call is answered and general information is given, they will be routed to the department that best suits their needs.
Our award winning team is always ready to serve you. We have the experience to help you no matter the size of your company! Here’s why:
- U.S. Based
- More than 25 years of experience
- 1 of 11 Centers in the United States and Canada to have all 3 Nationally Accredited Certifications
How to Get Started
Call for an Appointment
We’ll go over initial questions and see what services will serve you best.
Approve the recommended services and schedule for provided services.
Let us direct the calls while you get business done.
Top of the Line Service
Hiring Mid state Communications was hands down one of the best decisions that we have made in 25 years. The customer service is incomparable and the cost savings are out of this world.
Award-Winning Service Since 1992
We’ve been providing nationwide, 24/7 communication solutions for companies of all sizes and in many different industries. We have the experiences and resources to ensure your needs are exceeded and your clients love you!
Having accreditation is a true measure of a company’s business practices. Mid-State Communications is 1 of 11 centers in the U.S. and Canada that have achieved all 3 nationally accredited certifications.
Get In touch
Get a Free Estimate or Schedule an Appointment
It is our belief that we train our receptionists to handle every situation better than anyone. We will guide you to success.
Every business is different. That’s why we don’t have a one size fits all plan. We’ll build a plan that fits your budget.
Our receptionists have been winning awards for years and can handle every situation needed to ensure your success.
After more than 20 years in the business, we’ve built a reputation! Award after award tells you, we’re committed to serving you.